• How experienced are your editors and proofreaders?

    We make sure that we pick the finest proofreaders and editors to join our team. Our editors have already served as English teachers and professors in colleges and universities - some of them have worked as magazine and newspaper copyeditors.

  • Will you be using multiple editors to review my document?

    Yes, we will use two editors to check your document. You wouldn't see this practice among other proofreading and editing companies. We stick to this model and always make sure that two different writers examine your paper one by one. This is something that ensures that you always receive a flawless document.

  • Do you offer automated services?

    No, we don't support automation when it comes to proofreading and editing your documents. We have highly talented proofreaders and editors on-board who review every document manually – no proofreading or editing software used whatsoever.

  • What payment options can I use?

    We let you use different modes of payment, including PayPal and credit cards of all sorts, such as MasterCard, Visa, Discover, American Express, and others. We use all sorts of encryption and data protection services to let you pay securely.

  • Why should I choose your service?

    We provide you with outstanding work - not only do we have highly qualified, experienced and certified editors on-board, we also have special policy of checking every paper twice by different editors. This ensures that you receive error-free work. We offer free samples that you might not find when working with a different service provider. We offer 100% satisfaction, and you can understand this by checking a few of our customer's testimonials. Thousands of people cannot be wrong!

  • What do I have to pay for website proofreading?

    It depends on the total word count of the content published on your website. We use a specific technology to calculate the total number of words. Once we have the word count, we charge you as per our standard pricing policy.

  • What is the difference between proofreading and editing?

    Simply put, you will have your paper checked for basic errors when you opt for our proofreading service; however, we identify these errors and fix them to improve the quality of your paper if you opt for our editing service. In other words, proofreading is all about finding spellings, grammar, and formatting mistakes, whereas editing involves correcting specific content related issues, such s sentence structure, word choice, style, flow, tone, and much more. Generally, our service offers a combination of proofreading and editing, but you can definitely have your paper proofread if that's what you want.

  • Is there any specific style guide that you follow?

    We have highly experienced editors who can work with all types of style guides and citation styles. You just have to mention if we should follow MLA, APA, Chicago, Harvard, or another style guide. In case you have specific instructions in this regard, you may contact our support team and discuss your problem.

  • How long will it take to receive my document?

    We follow your instructions when it comes to meeting deadlines; however, there are some standard turnaround time options available for you to make a choice.

  • Are there any specific file formats that you review?

    We usually review all types of Microsoft Word files, including .docx and .doc. You can also have your PDF files reviewed along with websites. We transfer your website content to a Microsoft Word document before proofreading.

  • How do you submit my document?

    We will send your reviewed documents to the email ID you provide at the time of placing your order. We use Microsoft Word document because it comes with a 'track changes' feature that tells you about the reasons why we've made certain changes.

  • How do you ensure security of my document?

    We regard all your documents as confidential and never share the information with anyone else. We are true professionals in this regard and that's why we have designed a secure system for you to upload your document. Our editors will always stick to industry-leading confidentiality practices.

  • Will you upload my document anywhere online?

    No, we never do anything like this. Your document will stay within our organization – we don't share it with anyone else, and send it directly to your email once proofread or edited.

  • Do you promise that you won't steal my work?

    Absolutely! You don't have to worry about anything in this regard, as we never make any claim to any of your customers' copyrights. You are the owner of your document, and once you have paid for our editing work, you will own the changes as well.